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Outsource Medical Billing

 

  • What are the different stages?
  • How does the vendor ensure security?
  • How will the vendor address the concerns one may have?

Outsourcing medical billing is a popular option in today's highly competitive healthcare industry. Outsourcing your medical billing process to India ensures that you get high quality services in addition to cost benefits. India is an established player in the outsourcing world. Substantial investments have been made in technology, methodology and people. Proficiency has been gained by obtaining US training in all aspects of medical billing. The expertise offered by Indian Service Providers in medical billing and technology can help you obtain a competitive edge and save on your current staffing related expenditures.

How Can Outsourcing Medical Billing to India Help Your Business?

Indian Providers work with billing companies and use their existing process and software to give them prompt turnaround time on their data processing functions with assurance of a high quality product.

They offer a variety of medical billing services like:

Data Entry:

  • Patient Enrollment - manual
  • Patient Enrollment - automated with staff updates as necessary

Working - Accounts Receivable

  • Denials/rejections analysis, re-billing
  • Systemic A/R projects, re-billing
  • Insurance Follow Up
  • Collection Agency Reporting

Quality of Medical Billing in India

Indian Service Providers are trained in regulations pertinent to Medicare, Medicaid, blue products, managed care, third party liability, workers compensation, Preferred Provider organizations, indemnity insurers and have a complete understanding of CPT, HCPCS, ICD-9 coding Level I, II, III. They also have the ability to identify data as relates to submitting a clean insurance claim for reimbursement by insurers.
 

A 100% quality control program is instituted on the start up of a new client contract. This is to assure the accuracy of the data entry matches the specifications initially outlined. After this a random program is maintained as a mechanism to monitor staff and for ongoing personnel training.

Productivity statistics are compiled and communicated with the client as a tool for measuring the outsourcing arrangement. Indian companies are experienced and the outcome will provide the client with a higher quality product at a reduced cost.

Advantage of Outsourcing Medical Billing to India

The low-cost structure allows US billing agencies a reduction in their staff operating expenses by outsourcing their data entry to qualified team members who have expertise in the medical billing field.

Here are just some of the things that Indian Service Providers pay careful attention to:

  • Advanced Technology
  • Human Resources
  • Clear understanding of billing agent's needs
  • Methods to resolve issues quickly and fairly
  • Financial Stability
  • Cultural Fit
  • Proven track record
  • Reasonable price
  • Performance measures
  • Communication, initial and ongoing
  • Site visits
  • Data Confidential, retention, destruction protocols
  • Contract agreement – with service levels and consequences

They also use the latest technology to ensure the seamless flow of information between the parties. With digitally encrypted data circuits connecting the two, the transfer of dedicated data to the staff in India is made possible. Indian Service Providers can also adapt to any software that you have. This way you, the client, do not have to purchase new software to accommodate the billing process.

This billing process requires very little from the client and has many advantages like cost and time control with no special software requirement.

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